Aftersales Manager (Motors) - Belfast (35-40k + OTE + Car)

Job Description

VANRATH have partnered with one of the NI's most well-known dealerships. The organisation is recruiting a Aftersales Manager position.

This is a fantastic opportunity for any Motor Industry experienced individual to join a longstanding company that offers many routes for progression.

Place of work is Belfast, this is a Permanent role with 45 working hours per week.


£35,000 - £40,000 + Bonus + Company Car + Fantastic benefits, company pension scheme, 33 days holidays.

Candidates at higher salary will be considered.

We are looking for someone who is enthusiastic, self motivated and has the ability to motivate and support others in a fast paced environment.


  • Management of a dealership Aftersales team, with responsibility for meeting all internal and external measures.
  • Deliver exceptional customer service to a wide range of customers, by identifying, meeting and exceeding their expectations.
  • Manage the performance of a team of Service Advisers to deliver profitable, customer-focused service.
  • Manage all opportunities to deliver value-added sales.
  • Work with internal and external stakeholders to meet all customer service indices in line with the company's PPA.
  • Maximise productivity and meet income targets.
  • Identify new opportunities to innovate and improve all aspects of the business.
  • Balance the complexities of resource allocation, including parts and labour.
  • To work effectively with a diverse workforce with evidence of managing in a pressured and complex environment.
  • Closely monitor and control sales activity by reviewing performance with individuals and agreeing action required to improve sales.

The Ideal Candidate:

  • 2 years+ experience in similar role within Aftersales
  • Experience in After-sales service is required
  • Technical competence (NVQ or ATA or HFC or similar)
  • Full valid driving license held for a minimum of 6 months with fewer than 9 penalty points.


  • Knowledge of Warranty Procedures