Aftersales Manager - Motor Industry - 40k

Job Description

VANRATH are delighted to have partnered with one of Northern Irelands' most established Specialist Transport dealerships. The organisation is recruiting a Aftersales Service Manager position.

This is a fantastic opportunity for any Motor Industry experienced individual to join a longstanding company that offers a fantastic working environment.

Monday - Friday 8am-5.30pm - Permanent role

Place of work is Hillsborough

Salary

£38,000 - £40,000 (Negotiable) Fantastic benefits, company pension scheme, etc.

Responsibilities:

  • Innovate and deliver 'best in sector' levels of customer service and support for both external and internal customers.
  • Employ an entrepreneurial approach seeking opportunities in all business aspects and areas.
  • Development of the customer base to increase sales, profitability and margin.
  • Ensure all activities sensibly harmonise the commercial goals set out whilst maximising customer satisfaction.
  • Responsible for raising the profile of customer service ethos at all levels, both internally and externally across the staff and customer base.
  • Maintain Compliance key performance indicators and develop / establish new metrics as required to continually improve service and support levels

The Ideal Candidate:

  • Excellent analytical and observational skills.
  • Able to identify issues, evaluate and put solutions in place - problem solving skills.
  • The ability to work to tight deadlines, under pressure and with a sense of urgency.
  • Able to drive team /department goals and keeps team members working together.
  • Excellent organisation and prioritising skills.
  • The ability to present and provide updates to managers and employees.
  • Previous experience in HGV / Forklift / Plant & Machinery or Specialist vehicle industry and product knowledge.
  • IT literacy.
  • Aftermarket business and financial acumen.
  • Aftermarket experience and understanding.

For further information on this vacancy, or any other Business Support roles in Northern Ireland, please apply via the link below or contact Phil Doherty in the strictest confidence.

''Great experience of on-boarding and the smooth process of investigating and gaining a role/opportunity in the present and possible future and many thanks to VANRATH for their friendly and diligent professionalism. Highly recommended.''

''My experience with Vanrath has been so positive. They were very professional but friendly at the same time. The whole process has been excellent and I've secured a job that I really wanted. I wouldn't hesitate to go through Vanrath again in future as there was no waiting about and they continually kept me updated throughout. Thanks so much again.''

''Vanrath were massively helpful in helping me secure my new role. They provided tips and example questions for the interviews and were able to get quick feedback.''

''VANRATH were very helpful in finding me multiple roles suitable to my skill set. I had interviews within days of applying and in the end have found a role that suits me perfectly.''