Aftersales Advisor - Motor Dealership - Bangor

Job Description

VANRATH are delighted to have partnered with one of Northern Ireland's most established family-run car dealerships. The organisation is recruiting a Aftersales Advisor position.

This is a fantastic opportunity for any Motor Industry experienced individual to join a longstanding company that offers many routes for progression.

Permanent role

Place of work is Bangor - Conlig

Salary

£26,000 - £28,000 + Fantastic Bonus+ Fantastic benefits, company pension scheme, 30 days holidays.

Responsibilities:

  • Commitment to top quality customer service and satisfaction whether in service or parts department
  • Returning Warranty parts in accordance with manufacturer guidelines
  • Booking in vehicles and arranging courtesy cars
  • Communicating with workshop on all aspects of Job Card Requirements
  • Ordering parts stock from the manufacturer
  • Ensuring parts are available for the technicians and that technicians are served as quickly as possible
  • Selling our products and services
  • All stock and orders to be checked against delivery and advice noted and located with parts to be properly located as per manufacturer guidelines
  • Making pre-calls and follow-up calls to ensure customer satisfaction is achieved

The Ideal Candidate:

  • Previous experience in similar role is highly preferred
  • You should be a self-motivated, articulate and friendly individual
  • Good organisational and communication skills are key for this role
  • Working as a member of a team to achieve deadlines, maintain good customer relations and achieve targets is important in this position
  • Full valid UK driving license

For further information on this vacancy, or any other roles in Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.

''Vanrath were massively helpful in helping me secure my new role. They provided tips and example questions for the interviews and were able to get quick feedback.''

''I have nothing but praise for VANRATH who have helped me find my dream job. VANRATH sent across a number of positions that would have all been a good fit for me but once I had decided on a specific company they were on hand to facilitate everything that I needed throughout the entire interview and negotiation process.''

Absolutely fantastic. Very supportive and encouraging, makes you feel like you can take on the world. Emma Jane was superb through the whole process and I am very grateful for her support and help and for new adventures awaiting!

As ever, it has been great to work with the team at Vanrath. I was in touch with a number of people in the firm, each of whom went the extra mile, finding roles tailored to my CV and supporting me throughout.

On this occasion, it was Dan Morgan who secured me my new role. He listened carefully to what i was looking for, encouraged me to push the boundaries and actively managed the interview process from start to finish. He has been a wonderful advocate! I highly recommend this agency because of the staff who work there are very helpful and quick to respond.

I have been dealing with Chris and he has been providing more support than what I have asked for. I believe communication is key so, having them contact you before and after the interview helps in understand what the company is looking for in an interview can make the difference between getting the job or not. Honestly cannot thank Chris enough. He was so helpful and professional throughout and really took the time to find me the next step in my career. Chris Haddock was very professional and prompt in finding me a new role. Chris understood my skills, experience. He secured a position that aligns to my career goals. I'm very pleased with the outcome.