Job description

VANRATH is thrilled to assist our client in the search of a Administrator. Our client is a major international player in the energy sector, offering the successful candidate an incredible chance to join a multi-billion pound enterprise with a strong global presence.

Employment Type: Full-time - Permanent
Location: North Belfast - 4 days office / 1 day home
Salary: £26,000+ Comprehensive Benefits & Career Growth Opportunities

Responsibilities:

Efficiently schedule and manage appointments using relevant planning and response systems, ensuring all tasks are allocated and completed within agreed client timescales.
Optimise engineers' workflows by developing and maintaining productive and efficient work routes, maximising their time and resources.
Monitor and track job progress to ensure all Key Performance Indicators (KPIs) and client expectations are consistently met.
Work closely with clients, engineers, and internal teams to ensure smooth scheduling operations and address any issues promptly.
Conduct customer satisfaction surveys, maintain accurate records, and ensure compliance with company procedures.
Assist in training and on-boarding of new starters, ensuring they understand scheduling systems, processes, and responsibilities.
Support continuous improvement initiatives by identifying areas for enhanced efficiency and process optimisation.

Essential Criteria:

Experience in Admin role or experience dealing with scheduling or planning or similar
Strong organisational and time-management skills, with the ability to handle multiple tasks and prioritise effectively.
Proficiency in MS Office applications, particularly Excel and Word.
Excellent communication and interpersonal skills to engage effectively with engineers, clients, and stakeholders.
Problem-solving ability to address scheduling conflicts, last-minute changes, and resource allocation challenges.

Desirable Criteria:

Knowledge of scheduling and appointment management systems used in construction or regeneration services.

For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Jack Groves in the strictest confidence.

This is by far the most outstanding agency I've ever collaborated with! Robbie Lemon demonstrated exceptional professionalism and provided unwavering support throughout the entire process. He took the time to understand exactly what I was looking for and matched me with a role that suited me perfectly. Robbie was incredibly thorough, always quick to respond to any questions I had, and genuinely pleasant to communicate with. I honestly can't praise or recommend him enough. If you're searching for a recruiter who goes above and beyond, Robbie is the one-he's worth his weight in diamonds, not just gold. Truly grateful for all your effort and dedication!

Over the years, this company has successfully helped me secure employment on several occasions. At this stage, I have complete confidence in reaching out directly to Daniel Morgan, knowing he'll connect me with an employer who meets my specific needs and supports a healthy work-life balance. I've been lucky enough to receive offers for every role I've interviewed for through Vanrath, and I credit that entirely to their ability to ensure both the candidate and employer are perfectly matched before the interview even begins. I can't thank Dan enough for his commitment and hard work over the years!

Absolutely first-class service. Chanel was among the most supportive and communicative professionals I've ever interacted with. Thanks to her help, I secured a better role with an improved salary. I would strongly recommend Vanrath and their amazing team to anyone exploring new career opportunities.