Job description

VANRATH is thrilled to assist our client in the search of a Administrator. Our client is a major international player in the energy sector, offering the successful candidate an incredible chance to join a multi-billion pound enterprise with a strong global presence.

Employment Type: Full-time - Permanent
Location: North Belfast - 4 days office / 1 day home
Salary: £26,000+ Comprehensive Benefits & Career Growth Opportunities

Responsibilities:

Efficiently schedule and manage appointments using relevant planning and response systems, ensuring all tasks are allocated and completed within agreed client timescales.
Optimise engineers' workflows by developing and maintaining productive and efficient work routes, maximising their time and resources.
Monitor and track job progress to ensure all Key Performance Indicators (KPIs) and client expectations are consistently met.
Work closely with clients, engineers, and internal teams to ensure smooth scheduling operations and address any issues promptly.
Conduct customer satisfaction surveys, maintain accurate records, and ensure compliance with company procedures.
Assist in training and on-boarding of new starters, ensuring they understand scheduling systems, processes, and responsibilities.
Support continuous improvement initiatives by identifying areas for enhanced efficiency and process optimisation.

Essential Criteria:

Experience in Admin role or experience dealing with scheduling or planning or similar
Strong organisational and time-management skills, with the ability to handle multiple tasks and prioritise effectively.
Proficiency in MS Office applications, particularly Excel and Word.
Excellent communication and interpersonal skills to engage effectively with engineers, clients, and stakeholders.
Problem-solving ability to address scheduling conflicts, last-minute changes, and resource allocation challenges.

Desirable Criteria:

Knowledge of scheduling and appointment management systems used in construction or regeneration services.

For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Jack Groves in the strictest confidence.

As a student seeking short-term work experience, I found Robbie Lemon at Vanrath to be incredibly helpful.
He quickly matched me with a role that suited my goals and allowed me to gain valuable experience. Robbie was approachable, knowledgeable, and made the whole process straightforward. I'd highly recommend Vanrath to anyone looking for work.

Jack from Vanrath worked hard to help me secure a position, and I couldn't be happier with the outcome.
His understanding of the industry is exceptional, and the role he found for me has been both engaging and rewarding. I really appreciated his support throughout.

I had a great experience with the entire team at Vanrath-everyone I spoke to was professional and helpful.
Robbie found me a part-time role that matched both my skills and availability perfectly. I'd definitely recommend Vanrath to anyone looking for a reliable recruitment service.