Job description

VANRATH is thrilled to assist our client in the search of a Administrator. Our client is a major international player in the energy sector, offering the successful candidate an incredible chance to join a multi-billion pound enterprise with a strong global presence.

Employment Type: Full-time - Permanent
Location: North Belfast - 4 days office / 1 day home
Salary: £26,000+ Comprehensive Benefits & Career Growth Opportunities

Responsibilities:

Efficiently schedule and manage appointments using relevant planning and response systems, ensuring all tasks are allocated and completed within agreed client timescales.
Optimise engineers' workflows by developing and maintaining productive and efficient work routes, maximising their time and resources.
Monitor and track job progress to ensure all Key Performance Indicators (KPIs) and client expectations are consistently met.
Work closely with clients, engineers, and internal teams to ensure smooth scheduling operations and address any issues promptly.
Conduct customer satisfaction surveys, maintain accurate records, and ensure compliance with company procedures.
Assist in training and on-boarding of new starters, ensuring they understand scheduling systems, processes, and responsibilities.
Support continuous improvement initiatives by identifying areas for enhanced efficiency and process optimisation.

Essential Criteria:

Experience in Admin role or experience dealing with scheduling or planning or similar
Strong organisational and time-management skills, with the ability to handle multiple tasks and prioritise effectively.
Proficiency in MS Office applications, particularly Excel and Word.
Excellent communication and interpersonal skills to engage effectively with engineers, clients, and stakeholders.
Problem-solving ability to address scheduling conflicts, last-minute changes, and resource allocation challenges.

Desirable Criteria:

Knowledge of scheduling and appointment management systems used in construction or regeneration services.

For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Jack Groves in the strictest confidence.

As a young student looking for short term work experience, Robbie Lemon from Vanrath was an immense help to me. He was able to find the exact job for me where I gained the best experience! Robbie was extremely understanding, helpful and had a great knowledge which made my experience with Vanrath excellent! I would highly recommend to everyone

Jack from Vanrath worked tirelessly to secure a position for me. His knowledge and experience within the industry is second to none and I am pleased to confirm that the work as promised has proved very interesting and rewarding.

I had been dealing with a few of the team who were all excellent!
Robbie found the ideal part time job for me to match the skills I have and the hours I wanted to work.
I had a great experience using Vanrath and would recommend them to those looking a professional service!