VANRATH are thrilled to be assisting a thriving service company with the recruitment of a Administrator in Belfast (Duncrue) to join a fun and friendly team.
Monday - Friday (9.00am - 5.00pm).
Essential Critieria:
1+ years' experience providing customer support for a managed service provider
Salary
£20,000 - £21,000 + fantastic benefits in a modern workplace & Permanent opportunity available
Responsibilities:
- Act as the first point of contact, providing support for all customer queries
- Scheduling jobs in line with customer regular service requirements
- Handling breakdowns within an agreed timeframe, in line with SLAs
- Provide an exceptional level of customer service, communicating to customers in a professional manner
- Work closely with our supplier network to arrange jobs within an agreed budget
- Work as part of a team to prioritise and management the workload
- Ensure customers are kept up to date, ensuring any issues are escalated to management
The Ideal Person:
- Minimum 1 year Customer Service experience with a manged service provider or in an Admin role
For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link below or contact Phil Doherty on 02890330250 or phil.doherty@vanrath.com in the strictest confidence.
Established in 2000, VANRATH has become a market leader in Northern Ireland. This success is a direct result of our dedication to confidentiality, professionalism and the wealth of knowledge held by our Senior Consultants. VANRATH has a demonstrable track record in pairing the best local talent with leading local businesses.
