Back to Job Search

Admin & Customer Support - 24k / Immediate Start - Financial

Job Description

VANRATH are delighted to be assisting a leading finance organisation with the recruitment of Multiple Admin & Customer Support individuals.

Shifts are held over Monday to Friday 9.00am - 5.00pm + 1 Hour lunch. No weekend working.

The role will incorporate Hybrid working - 3 days Working From Home & 2 days Working in Belfast City Centre office.

Individuals who are immediately available - Will be preferred

First few weeks training will be in Belfast City Centre Office.


£20,000 + Bonus (Average £4,000 per year) + other fantastic additional benefits (including a fantastic pension scheme & private medical cover) - This is a fantastic company for anyone who is successful.


  • Ensure that new business applications are processed efficiently and accurately
  • Provide and maintain excellent levels of customer service, providing prompt and efficient response to enquiries
  • Take ownership and responsibility when handling customer enquiries via inbound or outbound calls, emails or post
  • Provide informative and accurate information on products and services we offer to customers
  • Constantly seek new and innovative ways to meet and exceed our customers' expectations

The Ideal Person

  • Admin & Calls experience preferred
  • Confident on the phone
  • Good attention to detail levels
  • Computer Literate
  • Great communicator

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.

These schemes usually incentivise employees to assist in the recruiting friends or contacts. Employers should not rely on such schemes at the expense of attracting a diverse workforce and they should complement other attraction methods. An alternative approach to support greater diversity and inclusion is to use targeted 'word of mouth' referrals to encourage current staff to share vacancies with underrepresented groups in their networks.

Common ways of attracting candidates include the employer's website, commercial job boards, recruitment agencies, and professional networking sites such as LinkedIn.

Other common approaches include links with local colleges/universities, working with the local jobcentre and using local networks. Using multiple and non-traditional outreach methods widens the talent pool. See our guides to inclusive recruitment for placing job adverts where they are more likely to be seen by marginalised applicants.

Most candidates expect to search and apply for jobs online, meaning employers need to pay attention to their corporate website and their online employer brand.

Recruitment agencies or consultants offer services such as attracting candidates, managing candidate responses, screening and shortlisting, or running assessment centres on the employer's behalf. They need a good understanding of the organisation and its requirements. These services might also be provided by an outsourcing provider - find out more in our HR outsourcing factsheet.

Providing opportunities for development and career progression can help retention and support succession planning. For more, see our talent management factsheet.