Job description

VANRATH is thrilled to assist our client in the search of a Administrator. Our client is a major international player in the energy sector, offering the successful candidate an incredible chance to join a multi-billion pound enterprise with a strong global presence.

Employment Type: Full-time - Permanent
Location: North Belfast - 4 days office / 1 day home
Salary: £26,000+ Comprehensive Benefits & Career Growth Opportunities

Responsibilities:

Efficiently schedule and manage appointments using relevant planning and response systems, ensuring all tasks are allocated and completed within agreed client timescales.
Optimise engineers' workflows by developing and maintaining productive and efficient work routes, maximising their time and resources.
Monitor and track job progress to ensure all Key Performance Indicators (KPIs) and client expectations are consistently met.
Work closely with clients, engineers, and internal teams to ensure smooth scheduling operations and address any issues promptly.
Conduct customer satisfaction surveys, maintain accurate records, and ensure compliance with company procedures.
Assist in training and on-boarding of new starters, ensuring they understand scheduling systems, processes, and responsibilities.
Support continuous improvement initiatives by identifying areas for enhanced efficiency and process optimisation.

Essential Criteria:

Experience in Admin role or experience dealing with scheduling or planning or similar
Strong organisational and time-management skills, with the ability to handle multiple tasks and prioritise effectively.
Proficiency in MS Office applications, particularly Excel and Word.
Excellent communication and interpersonal skills to engage effectively with engineers, clients, and stakeholders.
Problem-solving ability to address scheduling conflicts, last-minute changes, and resource allocation challenges.

Desirable Criteria:

Knowledge of scheduling and appointment management systems used in construction or regeneration services.

For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Jack Groves in the strictest confidence.

I would highly recommend Vanrath. Very quick response to my application. I have been working with Dan, who has been extremely dedicated to finding me a role that was best suited to my future career development. He has kept me up to date with every stage of the process. I am now starting a great role, thanks to Dan who has provided a positive experience in this transition.

Jack was extremely supportive and helpful throughout the recruitment process, answered any queries I had, kept me informed on any progress the entire time. This provided me with more confidence going into the interviews and helped me secure my new role quickly.

Marty is professional and helpful, with an excellent level of industry understanding. After a few conversations, Marty was able to recommend the right role for me, which fitted my aims and interests perfectly. During the process he was insightful, helpful and ensured I understood my options.