Job description
Vanrath is proud to partner with a prominent public sector organisation in Lisburn, dedicated to delivering high-quality sports and leisure services to the community. This is a fantastic opportunity for a proactive Sports Services Operations & Improvement Manager to lead operational excellence and drive innovative service delivery.
Salary/Benefits
Competitive hourly rate of £20.66
37 hours per week, Monday to Thursday (4 days in the office, 1 day work from home where operationally feasible)
Temporary position with potential for further opportunities
About your next employer
Joining a large, dynamic public sector body, you'll be part of the Sports Services Unit, which plays a vital role in promoting health, wellbeing, and community engagement through sport and leisure activities. The organisation works within a collaborative environment, utilising cutting-edge ICT systems and innovative management practices to enhance service delivery across diverse facilities and programmes.
About you
Minimum of a Level 6 qualification or degree (or proven equivalent experience)
At least three years' experience managing operational or administrative functions within a similar setting
Strong understanding of procurement processes, contract monitoring, and quality assurance standards (such as Customer Service Excellence)
Proven ability to lead teams, implement business improvement strategies, and develop operational plans
Excellent communication and stakeholder management skills
What you'll do
Lead the Sports Services Unit's quality assurance initiatives, including external validations like Investors in People and Customer Service Excellence
Oversee procurement activities, ensuring compliance with council policies and procedures
Manage business support services to optimise income streams, including Vitality Membership and ICT systems such as Leisure Management software and Legend Leisure Management software
Coordinate and review service delivery, ensuring efficiency and high standards through policy reviews and process improvements
Foster strong relationships with internal teams, external partners, and stakeholders to maximise service impact and community participation
For further information on this job, apply via the link or contact the VANRATH office for a confidential chat today.
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VANRATH acts as an agency and employment business for permanent recruitment and the supply of temporary workers. Successful applicants may be required to satisfactorily complete pre-employment checks, including references and right-to-work checks, in line with the client or agency's recruitment policy.
