Service Manager for Women's Services

Job Description

Vanrath are delighted to be supporting our charitable client in their search for a Service Manager for Women's Services to join their Senior Team on a permanent basis. This opportunity comes at an exciting time of expansion for our client and is a pivotal role in services which enable people who are homeless and vulnerably housed to make the transition from homelessness to home.

If you have senior experience of delivering support to marginalised groups with a range of complex and multiple needs, along with an understanding of theory and practice in working with homeless persons, and want to be part of a creative and dynamic management team. We would love to hear from you!

Please note that the role requires the post holder to undertake some evening and weekend work, as well as cover an on-call rota 1 week in 7 (additional payment allowance in place)

Employment package:

  • £30,000 starting salary
  • 37.5 hours per week
  • Flexi time
  • Permanent contract
  • 26 days annual leave (plus statutory holidays)
  • Pension scheme


Summary of the role

As part of the management team you will work to ensure both our Women's Services facilities offer services which enable people who are homeless and vulnerably housed to make the transition from homelessness to home.


You will have responsibility for the day to day operations of our service ensuring it is a place where homeless and vulnerably housed clients can have immediate and ongoing support needs met, participate in meaningful activities, receive training to sustain accommodation and socialise in a safe and welcoming environment. You will also have overall responsibility for our hostel/Crash facilities for homeless women ensuring the women receive holistic support in an environment which is safe, welcoming and homely.


You will have experience leading a team, working with marginalised people with a range of complex and multiple needs, developing and coordinating services, have a track record of providing multidisciplinary support and have a strong understanding of residential facilitates for homeless females.


You will be an individual with strong leadership skills who is motivated, resourceful and passionate about empowering and supporting homeless people. You will be able to provide high quality services and work within our high tolerance, low threshold ethos. In return, we will provide the opportunity to develop your skills, professional supervision and support, along with being part of a team where your views count and where you can change lives.

(full job specification available on application)

Candidate profile
We welcome application from candidates who are able to demonstrate the following qualifications, knowledge and skills:

Qualifications

  • NVQ level 4 qualification in a relevant area of work or an equivalent qualification.
  • 2 years' experience of delivering support to marginalised groups with complex and multiple needs.
  • 1 years' experience of managing teams.

Knowledge

  • An understanding of issues relating to homeless and vulnerably housed people and good practise in accommodation for homeless people.
  • An understanding of 'meaningful activities' aimed at enhancing homeless people's ability to sustain accommodation and integrate within the wider community.
  • Proven knowledge of support planning and managing risk.
  • An understanding of effective multi-agency and multi-disciplinary partnership working
  • An understanding and commitment to working within, high tolerance, low threshold and harm reduction support services

Skills

  • Able to set and meet targets, collate statistical information, evaluate performance and produce qualitative and quantitative reports.
  • Ability to develop policies and procedures.
  • Able to remain calm in crisis situations.
  • Ability to work on own initiative and across teams and share knowledge.
  • Highly competent in the use of IT packages to include Microsoft Word, Excel and PowerPoint.
  • A flexible approach to working hours.
  • A commitment to advocating for and raising awareness of the issues homeless people face and



For further information on this vacancy, or any other Public Sector job in Belfast or wider Northern Ireland, please apply via the link below or contact Aisling Bishop the strictest confidence.


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