Service Administrator (Lisburn) (Immediate)

Job Description

VANRATH are assisting a major Drinks organisation with the recruitment of Service Administrator based in Lisburn.

Full-time - Permanent post working Monday - Friday (9.00am - 5.00pm, with 1-hour lunch).

The Service Administrator will deliver high quality administrative support to the company's Technical Services function.

Salary

£9.90 per hour + Fantastic benefits

Responsibilities:

  • To carefully maintain all customer data and service records in the company database system
  • Maintain accurate data on all equipment owned by the Company, as opposed to equipment purchased by the customer, and establishing readily available access to this information, as and when required
  • Take incoming customer service request calls
  • Efficiently deal with customer calls by informing the relevant Service Engineer of the problem to attend
  • Sign off the successful completion of Service Engineer tasks
  • Maintain records of the work done by customer / engineer etc
  • Monitor new account equipment orders, installation times etc
  • Order parts etc, as required and authorised by your Line Manager and helping to establish and control an inventory of parts

The Ideal Person:

  • At least 1 years recent office/administration/ reception experience.
  • Phone- and email-based communication with internal and external customers
  • Excellent attention to detail

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.

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