Back to Job Search

IT Support Officer - Band 5

Job Description

VANRATH are delighted to be assisting our Public Sector client in the recruitment of an Band 5 - IT Support Officer to join their highly skilled data team on an initial 4 month contract and based in Outer Belfast

The organisation has a huge presence across Northern Ireland and the UK and provide essential services across all communities. This is an immediate job opportunity and the successful candidate will enjoy working on a multitude of highly impactful projects.


  • Provide end user support and undertake complex fault diagnosis and resolution for the full range of IT Systems
  • Maintain an accurate inventory in the Help Desk Management System of computer hardware and software
  • Assist the Service Manager in the formulation of policy, procedures, standards and guidance for both technical operations staff and users of the ICT Solutions
  • Assist in the installation, testing, repair and maintenance of all new and existing hardware and software applications
  • To monitor and maintain stock control and supplies for IT Department
  • Undertake site visits for the repair, maintenance and assessment of requirements for planned/proposed IT developments

The Ideal Person:

  • Working knowledge and experience of Microsoft desktop application software and Windows 2003 server
  • experience in the installation and support of the full range of network based computer equipment
  • Working knowledge and experience of Help Desk Management Systems
  • Active Directory Experience
  • Previous IT Support experience
  • ITIL Foundation certificate desirable


Band 5 - £25,600

For further information on this vacancy, or any other similar jobs in Northern Ireland, please apply via the link below or contact Peter Brittain in the strictest confidence.

Follow VANRATH on LinkedIn for:

Expert career advice. The latest Top Jobs. Industry News. And much more…