Job description
Purpose
This position will support the delivery of a comprehensive and professional HR service, working closely with Senior Management across a large, multi-site workforce. The role will encompass the full HR remit.
Responsibilities
- To provide comprehensive HR support to business unit management teams on HR policies and procedures
- To support Managers in dealing with employee relations issues including, but not limited to, investigations, disciplinary, grievance, capability, flexible working, attendance management, and health and well-being issues
- To manage the full end to end recruitment process for various positions as required in order to attract the best talent
- To ensure contracts and right to work checks are completed following Company policies and procedures
- To manage long term sickness cases across divisions
- To assist with HR administrative support as required
- Any other duties relevant and related to the position
Qualifications & Experience
Essential
- Level 5 Associate CIPD or working towards
- Possesses a genuine interest and thrives on being involved in a wide range of day-to-day HR issues at all levels of the organisation
- Ability to cope with a fast paced environment, with the ability to demonstrate strong employee relations background and able to handle complex issues
- Up to date knowledge of employment legislation, with the ability to respond to a range of HR queries and be able to give sound advice and guidance to Managers
- Experience and capability working with Word, Excel and Powerpoint
- Third level education, preferably in business or HR
Desirable
- Relevant HR experience in retail and/or hospitality
- Experience managing staff and ensuring department workloads are managed appropriately
Personal Attributes
- Honesty and integrity with an appreciation of the importance of dealing with confidential information, possessing tact and diplomacy
- Ability to build strong, positive working relationships with all departments
- Excellent interpersonal and communication skills with great attention to detail, possessing the ability to communicate effectively in all forms
- Strong time management and organisational skills and ability to operate under pressure
- Ability to problem solve and use own initiative to deliver solutions
Main points of contact
- Dealing with General Managers, Area/Regional Managers in the retail, hospitality and wholesale divisions
Other Information
- While the role is office based, working Monday to Friday office hours, there may be the need to work additional hours as required by the needs of the business.
- A full driving licence will be required. As the Company has locations across Northern Ireland, there will be the requirement to attend meetings across Company premises.
IND01
