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Customer Success (35K)(Hybrid)(Progression)(Belfast)

Job Description

Looking to join a fresh growing FinTech Company? This could be the right role for you,

Salary/ Benefits

In order to attract the very best talent on the market a generous remuneration package is on offer based on experience plus a range of benefits:

  • up to £35k base depending on experience
  • Hybrid working
  • Progression Opportunities
  • Individual and Company Bonus


Used by more than 3 million people annually, our systems enable insurance providers to secure business within their target markets and empower consumers to easily identify those providers who meet their financial product requirements at market leading prices. Our Affinity Partnership arrangements also facilitate other companies to increase the range of services offered (and revenue generated) via their websites. Our products are used by over 400 financial partners in the insurance, finance and utilities industry.

The Ideal Person

  • Determined and eager to embrace new experiences and responsibilities.
  • Confident and empathetic communicator able to understand other's points of view
  • Thrive on customer interaction and comfortable dealing with senior company executives.
  • Natural planner with an organised mindset and approach to work

Qualifications: A business related degree


  • Minimum of 3 years' experience in a customer facing, account management role, ideally from a technology, consulting or insurance/financial/utilities product background
  • Experience of managing and maximising the profitability of multiple B2B relationships
  • Experience of working in a target driven environment
  • Excellent analytical and data interpretation skills
  • Excellent skills in MS Office (particularly Excel).
  • Proven ability to self-educate
  • Superb written and verbal communication skills. Able to communicate confidently face to face and virtually.


  • Experience in an IT, e-commerce, fintech or financial services environment
  • An appreciation of web/software development
  • Experience of CRM and Google Analytics would be beneficial
  • For further information on this vacancy, or any other job in Belfast or wider Northern Ireland, please apply via the link below or contact 0r 02890330250 in the strictest confidence.

  1. Time savings-As discussed above, a company's HR department can be overrun by resumes and applications, keeping it from making any substantial progress in its search for qualified candidates. Executive recruiters take care of almost everything, meaning that company officials can devote more time to their everyday tasks, increasing their productivity.
  2. More passive candidates, less active job seekers-While active job seekers aren't necessarily bad, chances are good that passive candidates aren't going to apply to online job postings. In fact, some of them aren't even really looking for a new job. However, they would be open to considering a new opportunity . . . IF that opportunity was presented to them. Executive recruiters know where these passive candidates are and how to present such opportunities.
  3. A partner throughout the entire process-A quality recruiting firm will partner with a company throughout the entire recruiting, interviewing, hiring, AND on-boarding process to ensure a successful hire is made. A recruiter's work is far from done once the candidate accepts the company's offer of employment. That makes the company's job far easier to accomplish.
  4. Eyes and ears within the industry and in the marketplace-Executive recruiters work "in the trenches" day in and day out. They know what's happening in the employment marketplace overall and their clients' industry in particular. They know what the top talent is doing, and they know what the top companies are doing. This is all information to which companies want access, and they have access when they partner with a recruiting agency.

Many companies partner with an experienced recruiting firm to find the candidates they want, and they do so for the reasons listed above. If you have an important position you need to fill or you want to stay more in tune with industry developments, align yourself with such a firm.