Job description
Join a leading organisation recognised within the top tier of its sector, renowned for its commitment to innovation, sustainability, and community impact. This forward-thinking company offers an empowering environment where you can develop your skills and make a meaningful difference.
Salary / Benefits
- Competitive salary package
- Annual performance bonus of up to 10%
- Comprehensive wellbeing programme
- Generous holiday allowance with options to add more days
- Free on-site parking
- Life assurance cover
- Hybrid working model promoting work-life balance
- Access to sports and social clubs to foster team spirit
About your next employer
This organisation is a recognised leader within the industry, known for delivering innovative solutions that benefit communities and the environment. As part of a top 100 company, they pride themselves on collaboration, professional growth, and making a lasting positive impact. With a large, dynamic team and a reputation for investing in their people, this is a place where ambition meets opportunity.
About you
- Minimum of 2 years' experience in credit control or a similar high-volume customer environment
- Excellent negotiation skills with a track record of successful debt recovery
- Ability to work efficiently in a fast-paced, target-driven setting
- Exceptional communication and telephone manner
- Organised and proactive with strong time management skills
- Proficient in MS Office applications (Word, Excel, Outlook, PowerPoint)
- Understanding of KPIs and performance measurement
What you'll do
- Proactively manage inbound and outbound calls to chase outstanding payments
- Investigate and resolve account discrepancies to facilitate collection efforts
- Collaborate with external agencies to recover debts and meet objectives
- Ensure compliance with company policies, legal standards, and data protection regulations
- Maintain detailed records of all activities and debt recovery progress
- Monitor KPIs, prepare reports, and escalate issues as needed to management
For further information on this role, apply via the link or contact our office for a confidential discussion today.
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