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Broadband/Provisioning Admin - 33k - Hybrid - Progression

Job Description

VANRATH are delighted to be assisting a global and hugely reputable Telecommunications Company with the recruitment of a Broadband/Provisioning Admin to join the sales support team. A fantastic company to work within, with many opportunities for progression within a growing company in a thriving industry.

This is a Hybrid working position with 3 days at Home, and 2 days in the Belfast City Centre office (Pick and choose which day you want to work at home).

Permanent position - Last person to work in this position in the company was promoted.


£28,000 - £33,000 + Fantastic Benefits package, and Real Progression Opportunities


The role is responsible for dealing with orders from start to finish, over a large number of accounts and across multiple carriers and providers.

  • Managing end to end circuit provisioning including customer ceases
  • Taking ownership of orders from inception to customer handover
  • Managing a large volume of customer accounts and their on-going provisioning projects
  • Building relationships with customers and suppliers on provisioning projects and dealing with adhoc enquiries directly from customers.
  • Ensuring regular status updates are issued to end customers
  • Creating customer paperwork for customer requirement,
  • Liaising with operational teams for delivery of services,

The Ideal Candidate:

  • It is essential to come from an ISP / Telecoms background for this role
  • Experience with either PSTN, Broadband, Ethernet, MPLS is essential
  • ISP/Telecoms experience
  • Great communication skills
  • Experience with provisioning or circuits is highly preferred
  • High attention levels to detail

For further information on this vacancy, or any other job in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence via Vanrath.

Before you start a professional relationship with any agency, it is best to know what you are dealing with so that you can act appropriately. There are two types of recruiters, those employed by a specific company that has an opening, or an independent agent, also known as a headhunter, working for a private employment agency.

This person is an employee of the hiring company itself and is paid a salary by that company. They typically work at the company's headquarters, and they have an email address and phone number that are associated with that employer. No matter how kind and comforting they may be, remember that they are not your friend. Remember when you use a recruiter to get a job in this scenario, they work for the hiring company to perform a job. That job is to select the best candidates that will then move on to the next round of interviews. You should always act professionally around these recruiters and avoid any negative interactions since they have such close relations with the company. The last thing you want is to be is labeled as someone difficult to deal with at work.

How you treat and respond to the internal recruiter is a direct reflection of how you would act with everyone you work with, should you be hired. The most important point to remember is to make a good impression. Although the internal recruiter isn't specifically trying to get you hired, they are trying to find the best candidate quickly!
The next type of recruiter also works for the hiring company, but they are not a direct employee. Although headhunters work for a private organization that is funded by employers, they also want to find placement for each job seeker that comes to them. Working with a headhunter is a much different situation. The more candidates they place, the more money they make.

Working with these staffing agencies comes at no cost to job seekers. Take advantage of the fact that you can get help from these places for free. While you want to be forthcoming to these headhunters, please don't get too cozy with them they are paid by the employer. You should treat your interactions with them like job interviews and prepare accordingly.

Make sure if you use a recruiter to get hired you make it very clear to them what type of job you are seeking and what direction you want to go with your career. Headhunters are not career coaches; you should have your goals mapped out before you meet with them.