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Broadband Admin - Telecoms - 33k - Progression Role

Job Description

VANRATH are delighted to be assisting a global and hugely reputable Telecommunications Company with the recruitment of a Broadband/Provisioning Admin to join the sales support team. A fantastic company to work within, with many opportunities for progression within a growing company in a thriving industry.

This is a Hybrid working position with 3 days at Home, and 2 days in the Belfast City Centre office (Pick and choose which day you want to work at home).

Permanent position - Last person to work in this position in the company was promoted.

Salary

£28,000 - £33,000 + Fantastic Benefits package, and Real Progression Opportunities

Responsibilities:

The role is responsible for dealing with orders from start to finish, over a large number of accounts and across multiple carriers and providers.

  • Managing end to end circuit provisioning including customer ceases
  • Taking ownership of orders from inception to customer handover
  • Managing a large volume of customer accounts and their on-going provisioning projects
  • Building relationships with customers and suppliers on provisioning projects and dealing with adhoc enquiries directly from customers.
  • Ensuring regular status updates are issued to end customers
  • Creating customer paperwork for customer requirement,
  • Liaising with operational teams for delivery of services,

The Ideal Candidate:

  • It is essential to come from an ISP / Telecoms background for this role
  • Experience with either PSTN, Broadband, Ethernet, MPLS is essential
  • ISP/Telecoms experience
  • Great communication skills
  • Experience with provisioning or circuits is highly preferred
  • High attention levels to detail

For further information on this vacancy, or any other job in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence via Vanrath.

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