VANRATH are delighted to be assisting a leading Broadband company with the recruitment of an Administrator with Customer Service duties. Fantastic company to work in.
Shifts are held over Monday to Friday (9.00am - 5.00pm + 1 Hour Lunch). No weekend working.
The role will be mainly Hybrid working (3 days in Belfast City Centre office & 2 days Working from Home)
This is an immediate need for the company, and individuals who are immediately available will be preferred to others. Initially this will be a 3-month contract.
£10.25 p/hr + other Additional Benefits (Top Company)
Liaise with customers, the install team and the sales team to schedule customer installations and to communicate, understand and resolve issues relating to the installation process
Contact customers for whom their installation is on hold in order to keep them informed of timescales
Manage the installations calendar and daily issuing of works to contractors
Provide information to customers to ensure understanding of the installation process, providing a top class customer service at all times
Update trackers and logs on Excel and updating the netadmin and powerapps systems daily
The Ideal Person
- Experience working as an Administrator
- Experience in dealing with customers
- Great Customer Service skills
- High-level of IT Literacy
This an exciting new telecommunications provider seeking to transform the digital infrastructure of rural and regional areas of the UK, by investing in excess of £100m to bring full fibre broadband to homes and businesses in these towns and villages. The switch to full fibre broadband is underway and is now the critical infrastructure of the 21st Century. Ultimately this company has a single focus, whilst phone companies run slow copper phone networks from the cabinet to the premises, TV companies run slow copper networks from the cabinet to the premises and satellite TV networks, This company is a "Full Fibre" broadband company meaning that we only use a full fibre optic cable all the way to the premises.
For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.